Orders are shipped every day. Delivery cut-off is 12 pm EEST. If you create your order after that, it's shipped next business day.
Availability of each product can be seen from product card.
-Finnish online banks
-Credit cards
-PayPal
-Invoice for a company
No additional payment fees. Select the best suitable shipping method for you in your shopping cart.
We sell with an invoice for companies. You can select an invoice as a payment method in your shopping cart. You can choose to receive the invoice online, email or paper.
We check all orders paid with an invoice in advance, and we can refuse to process the order if the buyer's information is unclear or if there is some payment failures in the past.
Terms of payment is 14 days net. Invoicing is done by Trust Kapital for us.
Invoices made by companies will be added 10,00 euros small billing fee. There will be no additional billing fee if the order is paid in advance via online bank, for example.
Read more about the ways to contact here.
In general we are available on phone at 10-17, but we answer to any querues outside normal business hours too.
What are glowsticks and how do they work? Read More
How to order for a company? More information here.
What's the status of my order? Follow the process of your order via order history..
What payment and shipping do you have available? Read terms of shipping.
All shipping times can be found at each product's information card. Products available in our stock will usually be sent by the next business day. If some of the products are not in stock, order will be held to wait untill all products are available.
Orders are easiest to place via our online store, so at the moment it is the only way to place orders for a consumer.
The registrar has a duty, on the basis of the Data Protection Act, to give clear information to the registered users. This statement fulfills the information duty.
Glow Finland Oy
Mäkelänkatu 4d C 26
00510 Helsinki
Contact details in register-related issues:
Kauri Tervashonka
Glow Finland Oy / Valotikut.fi
valotikut at valotikut.fi
The registered users have given their information on the site, either in connection with buying products or filling out a contact form. In addition to that, our register contains also personal data of people who have participated in different competitions.
The grounds for keeping the register:
Processing the personal information and the purpose of the register:
Personal information is used only for the following pre-announced purposes:
The register includes the following information:
Customer data
The registered user has the following rights, and the requests regarding their use are to be made to Valotikut at valotikut.fi e-mail address.
Right for inspection
The registered user can check the personal information we have saved.
Right to correct the information
A registered user can ask for correction to his / her incorrect or inadequate personal data.
Right to oppose
A registered user can oppose the processing of his / her personal data, if the user thinks that his / her personal data is processed illegitimately.
Direct marketing prohibitions
A registered user has the right to prohibit the use of his / her details for direct marketing purposes.
Right for removal
A registered user has the right to ask for removal of his / her personal data, if processing the data is not necessary. We process the request for removal, and either remove the data or justify why the data could not be removed.
Notice that the registrar may have legal or other rights not to remove the requested data.
The registrar has a duty to retain the accounting data according to the period (10 years) determined in the Accounts Act (chapter 2, 10 §). Therefore, the material connected to accounting cannot be removed before the termination of the determined period.
Withdrawal of consent
If the processing of personal data is only based on the registered user's consent, and not e.g. custom or membership, the registered user can withdraw their consent.
A registered user can appeal to the EDPS
A registered user has the right to demand that we will restrict processing the controversial data, until the issue is resolved.
Right of Appeal
A registered user has the right to appeal to the EDPS, if he / she thinks that we are violating personal data in the way we are processing data under the current Data Protection Act.
The contact details of the EDPS: https://tietosuoja.fi/yhteystiedot
Customer information is regularly received:
Data is not disclosed for marketing purposes outside Glow Finland Oy.
We have made sure that all our service providers follow the Data Protection Act. We use regularly these service providers:
Personal data is processed by the registrar and its employees. We may also get a third party to process a part of personal data, in which case, we guarantee through contracting that personal data is processed according to the current Data Protection Act, and otherwise appropriately.
Information is regularly being transferred outside the EU or the EEA. When data is being transferred outside the EU or EEA, we ensure the adequate level of data protection, e.g. by contracting issues of confidentiality and processing of personal data according to the legal requirements.
We do not use data for automatic decision making or profiling.
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Valotikut.fi is an online store that sells glow products, established on 2010. We have a constantly growing selection of glow in the dark products and our goal is to be the number one party supplier company in Finland. Welcome to shop!
MORE INFORMATION ABOUT THE COMPANYThe best way to contact us is via email valotikut at valotikut.fi. You can also use the contact form.
© Glow Finland Oy. All rights reserved.